It wasn’t long ago that China was Starbucks’ poster child for international expansion.
With cappuccinos in hand and crowds saying “thank you,” China looked like a caffeine goldmine. Urbanization, a rising middle class, and a growing taste for Western brands made it the perfect market. As former CEO Howard Schultz once put it:
“We can build Starbucks stores in China as fast as we can for the rest of my life, and still have addressable market to gain.”
Between 2017 and 2020, Starbucks opened 3,200 new stores in China. The COVID-19 lockdowns in 2020 hit hard, but the company rebounded the following year with explosive growth.
Then came the stall. From 2021 to 2024, revenue fell by $700 million—even as the company added another 2,200 stores. So what changed?
Let’s dig into the three key chapters of this story.
Chapter 1: The Rise of Luckin
Starbucks helped create the modern coffee culture in the U.S. And in China—where coffee drinking was a rarity 25 years ago—it did the same. For years, the company expanded with little resistance.
That changed in 2017, when Luckin Coffee entered the market.
By the end of 2018, Luckin’s valuation topped $2 billion. The domestic upstart already had half the number of stores Starbucks had built over decades. Starbucks, which had faced competition from brands like Costa (UK) and UCC (Japan), now faced a fast, local challenger.
Luckin hit a major scandal in 2020, admitting to fabricating over $300 million in sales. It was delisted from Nasdaq and shut down hundreds of stores. But that wasn’t the end.
After emerging from bankruptcy in 2022, Luckin doubled its footprint. By 2024, it had 6,000 more company-operated stores than Starbucks.
Luckin’s model? Fast, cheap, and everywhere. Smaller stores. Grab-and-go service. Mobile app only. Campuses, hospitals, metro stops—it didn’t aim for ambiance. It aimed for access.
Starbucks still focused on the “third place”—not home, not work, but a cozy hangout. But in today’s China, that might be a liability.
Chapter 2: The Price War Brews
Starbucks built its brand on premium quality, especially in China where it once had little competition. That changed—fast.
Starting in 2021, discounting took over the market. Economic pressures deepened. The Chinese middle class—especially those in their 20s and 30s—cut spending. And for many, that meant cutting out the $5 latte.
Real estate woes added more fuel. When your parents’ apartment drops 30% in value, coffee becomes a luxury.
Here’s where Luckin gained the upper hand. While the menu prices are similar, Luckin constantly runs aggressive promotions and discounts. Starbucks, which rarely offered deals, was forced into a coupon game it never wanted to play.
Other rivals—like Cotti Coffee and Manner—offered coffee at half the price of Starbucks. These brands could still make money thanks to high margins and a growing customer base.
Starbucks saw customer numbers rise. But the average spend per visit dropped.
Add to that a subtle but growing brand nationalism. In today’s geopolitical climate, choosing Luckin over Starbucks isn’t necessarily anti-American. But it might be seen as the more “patriotic” choice—especially for younger daters or status-conscious consumers.
“Don’t take her to show off at an American chain—take her to a patriotic coffee shop. A coffee with Chinese characteristics.”
Chapter 3: Where Does Starbucks Go From Here?
China still holds enormous potential. With four times the population of the U.S. and a still-young coffee culture, Starbucks hasn’t run out of runway.
A 2024 survey showed 80% of Chinese consumers identify as coffee drinkers—but only 18% drink it daily. That’s a signal of untapped daily habits.
Interestingly, Starbucks still ranks high in taste perception and second only to Luckin in perceived value. But the future may depend on more than just taste.
In December 2024, Starbucks hired a Chief Growth Officer to tackle its China challenge. Experts suggest the company must go beyond price-cutting. Localization might be the key.
KFC and Burger King, for example, have localized menus and partner with local operators. Starbucks could follow suit—with more local flavors, regional campaigns, and cultural collaborations.
Luckin, for its part, constantly experiments with new flavors and seasonal drinks. It also relies on a mix of owned and franchised stores—over 7,400 partnership stores, in addition to 13,400 company-run locations.
Starbucks, by contrast, owns all of its Chinese outlets. But that may soon change.
Licensing models—used by Starbucks in U.S. airports and Targets—could be the next step in China. Local operators might help navigate market volatility, brand risk, and nationalist sentiment.
The company admitted in its latest earnings call that it’s “exploring strategic partnerships”—a hint at a possible shift toward franchising or joint ventures.
Closing Shot
The white space is still there. But who fills it—Starbucks or someone else—remains the question.
Will the Seattle giant double down and try to go it alone? Or will it hand off the torch, let local partners take the reins, and collect royalties from afar?
Either way, the fight for China’s coffee cup is no longer just about lattes. It’s about culture, class, price, pride—and maybe even politics.
